Cultural Studies

Internship » Easia Travel

01.10.2018 - 31.05.2019 |

Country

Southeast Asia

City

Bangkok

Remuneration

300 USD

Description

EASIA TRAVEL CO., LTD is a South East Asia wide operating travel agency with 12 offices in Vietnam,
Cambodia, Laos, Thailand and Myanmar working exclusively on B2B basis. Specialized in tailor-made
tours, Easia Travel takes care of more than 30,000 travelers a year.
INTERNSHIP DESCRIPTION
Job title: Quality Follow up Assistant
Location: Bangkok - THAILAND
Category: Tourism & Travel agency
Type of working contract: 6 months Internship
Compensation: 300$/month + 40$ of Lunch allowance (visa included)
Schedule: Full-time (Mon-Fri)
Job’s duties:
- QUALITY FOLLOW UP
+ Collect feedback from Clients & Guides
+ Quality Follow up: client’s call, emergency
+ Supervision & coordination for Quality monthly report
+ Suggest action & plan to improve quality of products and services
+ Screen client’s profiles, needs and expectations
+ Help to solve problem on spot in collaboration with Operation team
+ Work closely with sales team to make sure programs are updated and sticky to the reality (to
avoid trouble on spot)
+ Make sure all VIP client / special group / Fam trip arrival is well prepared
+ Support QM and Departments Managers to organize training for the teams
+ Update all documents of internal procedure with agreement of QM
+ Assure that team follow Easia process
+ Follow implementation of new Easia system & tools
+ Report to Quality Manager
Job Requirements:
- Foreigner or Thai nationality
- Excellent communication skills in English and German (written/spoken)
- Good skills in a third language is highly appreciable (French/Italian)
- Excellent writing skills (blog articles, interviews etc.)
- Pleasant personality, positive attitude, open-minded
- Flexible, be willing and available to travel
- Creativity, autonomy, good organization skills and good sense of product’s evaluation
- Knowledge of data processing (PC and Microsoft Software)
If you are interested, please submit your application to:
Ms. Melina Adam (Quality Control Manager of Easia Travel Thailand) Thanks in advance for your
application!

Required specialized knowledge

-

Preferred language abilities

Excellent communication skills in English and German (written/spoken)

Preferred skills

Excellent communication skills in English and German (written/spoken)
- Good skills in a third language is highly appreciable (French/Italian)
- Excellent writing skills (blog articles, interviews etc.)
- Pleasant personality, positive attitude, open-minded
- Flexible, be willing and available to travel
- Creativity, autonomy, good organization skills and good sense of product’s evaluation
- Knowledge of data processing (PC and Microsoft Software)

Additional assistance

300$/month + 40$ of Lunch allowance (visa included)

Others

--


 

Company information

Please log in for more informations

Your Benefits at KOPRA

  • Specialized in offers connected to East Asia
  • No placement fees
  • All services about your stay abroad free of charge
  • Optimized application tools for Premium Members

Companies registered at KOPRA


Ads by our Premium Members
» Sign up
» Forgot your password?
Bridging cultures
Deutsch | English | 日本語 | 简体 | 繁體 | 한국어