Language Studies

Internship » Easia Travel

01.09.2017 - 31.03.2018 |

Description

EASIA TRAVEL CO., LTD is a South East Asia wide operating travel agency with 12 offices in Vietnam,
Cambodia, Laos, Thailand and Myanmar working exclusively on B2B basis. Specialized in tailor-made
tours, Easia Travel - thanks to its 260 collaborators - takes care of more than 30,000 travelers a year.

Required specialized knowledge

-

Preferred language abilities

German (Native)
English

Preferred skills

- Excellent communication skills in English and German
- Good skills in a third language is highly appreciable
- Excellent writing skills (blog articles, interviews etc.)
- Pleasant personality, positive attitude, open-minded
- Creativity, autonomy, good organization skills and good sense of product’s evaluation
- Knowledge of data processing (PC and Microsoft Software)
- Flexibility and ability to adapt to new working environments in cross-cultural teams

Additional assistance

QUALITY FOLLOW UP
Ensure a good quality follow up: clients, suppliers, products
+ Follow carefully client’s call procedure to get relevant feedback
+ Sum up complains of clients
+ Take corrective actions on short and long term (about suppliers and/or products)
+ Find solutions to avoid troubles’ renewal
Improve Quality Follow up tools
Work closely with operation team to know perfectly how to deal issues on spot
Work closely with sales team to make sure programs are updated
Guide Interviews

PRODUCTION
Improving existing production
+ Promotion of products (Updates on Professional website, Trainings and webinar)
+ Researching and developing new products in Laos
Ensure a real product quality follow up
+ Reviewing products with good potential
+ Promoting good product which is not sold enough
+ Removing unused – without potential - product

Others

If you are interested, please submit your application to:
Ms Kathrin PAPE, Product and Quality Manager: kathrin@easia-travel.com
Thanks in advance for your application!