Internship » EASIA TRAVEL

15.11.2019 - 00.00.0000 | Application deadline: 31.12.2019






USD 200


Your main focus will be:

1. Quality and Customer Care

 Welcome travelers by phone and collect feedbacks about their trip
 Analyze the data and report to concerning departments
 Closely collaborate with the Operation Department to solve issues on spot
 Taking corrective actions on short and long term
 Working on quality report tools to improve the efficiency of daily task
 Work globally on improving the performance of the team and quality of our services by analyzing issues on spot and taking actions or setting up procedures with the teams.

2. Production Department
 Support Production Department in researching new activities and experiences
 Support Production Department in creating tools for Sales and Operation teams: supporting documents, presentations, trainings, etc.
 Translations of documents (program texts, factsheets, products descriptions)
 Research information on the destination or some thematic (wildlife, religion, sustainability, etc.) and help Production Department create specific content

3. Other tasks
 Support Marketing Department in creating presentations, leaflets, videos, etc.
 Write quality content
 Support Marketing Department in organizing the multimedia database
 Help Sales Department for translations

Required specialized knowledge

Must have Tourism knowledge

Preferred language abilities

Native or fluent in German
Good command of spoken and written English Language
Third language proficiency is more than welcome (C1 level)

Preferred skills

Degree or studies in Tourism, Business, Communication, Marketing, Foreign Languages
Proficiency in Microsoft Office Suite
Strong communication skills
Experience in dealing with customers
Flexible and can work under pressure
Ability to adapt to different culture, environment and lifestyle
Curiosity, passion for travel
Positive attitude

Additional assistance

Accommodation + visa fees are taken in charge by the company




Company information

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Your Benefits at KOPRA

  • Specialized in offers connected to East Asia
  • No placement fees
  • All services about your stay abroad free of charge
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